Accessibility Statement

At Ascend Plumbing & Gas, we are committed to ensuring our website is accessible to all users, including those with disabilities. We strive to provide an inclusive online experience that allows everyone to access our plumbing and gas services, regardless of their abilities or the technology they use.

Our Commitment to Accessibility

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which are widely recognized standards for making web content more accessible to people with disabilities, including those with visual, auditory, motor, or cognitive impairments. Our ongoing efforts include:

Ensuring our website is navigable using keyboard-only controls for users who cannot use a mouse.
Providing text alternatives (e.g., alt text) for images to support screen reader users.
Using clear, high-contrast colors and readable fonts to improve visibility for users with visual impairments.
Structuring our content with proper headings and labels to enhance usability for assistive technologies.
Testing our website with accessibility tools to identify and address potential barriers.

Third-Party Content

Our website may include third-party content or tools, such as payment processors or embedded forms, which may not be fully within our control. We are working to ensure that any third-party integrations we use align with accessibility best practices, but we cannot guarantee their compliance with WCAG standards.

Ongoing Improvements

We recognize that accessibility is an ongoing process, and we are continually working to improve the usability of our website. We welcome feedback from users to help us identify areas for enhancement and ensure we meet the needs of all our visitors.

If you encounter any accessibility issues while using our website, or if you have suggestions for how we can improve, please contact us. We are here to assist and will respond to your feedback as soon as possible.

Ascend Plumbing & Gas
Phone: 0425-455-046
Email: info@ascend.com.au

Accessibility Support

If you need assistance accessing our services or booking an appointment due to an accessibility barrier, please reach out to us directly via phone or email. We are happy to accommodate your needs, such as providing service information in an alternative format or assisting with booking over the phone.